Effective Date: 14/05/25
Last Updated: 14/05/25
At Iqra Chikankari, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or make a purchase from us.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect several types of information to provide and improve our services, including:
a. Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Details (processed securely via third-party gateways)
b. Non-Personal Information
We may automatically collect data such as:
- Browser type and version
- IP address
- Device type and operating system
- Website usage and browsing behavior through cookies and analytics tools
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill your orders
- To provide customer support and respond to inquiries
- To send order updates, shipping notifications, and promotional emails
- To personalize your shopping experience
- To improve website performance, functionality, and user experience
- To detect and prevent fraudulent or illegal activities
3. Sharing of Your Information
We respect your privacy and never sell your personal data. However, we may share your information in the following limited circumstances:
- With service providers: Such as payment processors, delivery partners, or hosting providers to fulfill orders and run our operations smoothly.
- As required by law: If we are legally obligated to share your data to comply with applicable laws, regulations, or court orders.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- SSL encryption for secure data transmission
- Secure payment gateways
- Restricted access to your data on a need-to-know basis
While we take all reasonable precautions, please note that no method of transmission over the Internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and shopping cart items
- Analyze website traffic and usage
- Improve overall site functionality
You can control or disable cookies through your browser settings. However, please note that disabling cookies may affect certain website features.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw your consent at any time (where applicable)
- Opt-out of receiving promotional emails or newsletters
To exercise these rights, please contact us at support@iqrachikankari.com.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such information, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the revised date. We encourage you to review this page periodically to stay informed.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
📧 Email: support@iqrachikankari.com
📍 Business Location: 643, Indiranagar, Lucknow
Thank you for trusting Iqra Chikankari. We are committed to protecting your privacy and delivering a safe, secure, and enjoyable shopping experience.
